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Donations on Payment Page

Writer's picture: SupportSupport

We offer the option, during the checkout/payment process, to capture a donation.


When a donation is captured in the payment screen, then the donation is registered under 'Gifts' and not part of a specific invoice. This is because some payments are tied to multiple invoices. However, the donation information is tied to the Guest/Group that provided their payment information.


Click the gear icon in the top-right corner of the page. Then select Business.

On the left side expand Financial and select Payment Processing.


The 'Payment page' selection references all the places in Retreat Portal where you can capture a payment from a guest or group.


For online registrations select 'Cart checkout page' to apply a fee when guests are registering for a program. For payment requests select 'Payment request'. If you email invoices to guests or groups requesting payment, then select the 'Pay now' option.


It is possible to configure each of these pages differently - some pages may be more appropriate to solicit an extra donation.


For the Donation option:

  • Hidden means that the donation option will never be shown.

  • Custom entry means that the payer will be able to enter a custom donation amount.

  • Suggested amounts means that the payer will see suggested donation amounts, but will still be able to enter a custom donation amount.


The following is what the payment screen looks like with a custom entry donation.

The following is what the payment screen looks like when the donation is set to a suggested amount.



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